"How do I set this up?"
"Can you make a tutorial?"
"This doesn't work on Mac"
"Please make more of these!"
"What about pricing?"
"Love this, need a deep dive"
"Stuck on step 3, help?"
"When's the next video?"
"Compare this to Webflow?"
"Feature request: dark mode"
"Confused about the API"
"Best video on this topic"
Early access · YouTube · Discourse
Turn comments into action.
YouTube and Discourse comments are full of unanswered questions and unmet needs. CommentAction surfaces them — so you stop guessing and start acting.
✓ No credit card
✓ 3 free analyses
✓ Results in minutes
DEMAND"Can you make a tutorial on this?"
VALIDATION"Exactly what I was looking for"
CONFUSION"Doesn't work on Mac — help?"
DEMAND"Please do a deep dive comparison"
VALIDATION"This saved me hours, thank you!"
CONFUSION"What's the difference in pricing?"
DEMAND"When's the updated version coming?"
DEMAND"Need a beginner-friendly version"
VALIDATION"Best explanation I've seen"
CONFUSION"Stuck on the API integration step"
DEMAND"Can you make a tutorial on this?"
VALIDATION"Exactly what I was looking for"
CONFUSION"Doesn't work on Mac — help?"
DEMAND"Please do a deep dive comparison"
VALIDATION"This saved me hours, thank you!"
CONFUSION"What's the difference in pricing?"
DEMAND"When's the updated version coming?"
DEMAND"Need a beginner-friendly version"
VALIDATION"Best explanation I've seen"
CONFUSION"Stuck on the API integration step"
How it works
Paste a URL.
Get insights instantly.
No setup. No configuration. Drop any URL and CommentAction figures out the rest in minutes.
01
Paste any URL
A YouTube channel, a single video, or a Discourse forum. CommentAction detects the type automatically and fetches the comments.
02
We analyze
Comments are clustered by theme, sentiment, and intent. What keeps coming up. What nobody has answered. What people keep asking for.
03
Pick your lens
Creator lens tells you what to make next. Builder lens tells you what to build next. Same data. Two angles. Clear direction.
Why comment intelligence
Your audience is already telling you what to do.
Nobody's listening.
Surveys get 2% response rates. Support tickets only capture complaints. NPS gives you a number, not a direction. Meanwhile, thousands of unsolicited, high-signal comments sit in your YouTube and Discourse threads — the largest unstructured feedback dataset you're ignoring.
Surveys
2% response rate
You ask, they ignore. Tiny sample sizes and leading questions.
Support tickets
Only complaints
Biased toward problems. Misses demand, validation, and opportunity.
Community comments
Thousands of signals
Unsolicited. Authentic. Full of demand, confusion, validation, and praise — if you know how to read them.
Signal classification
Every comment is a signal.
We classify each one.
Most tools count sentiment. CommentAction classifies intent. Every comment gets labeled — demand, confusion, validation, frustration, or praise — so you know exactly what your audience wants, where they're stuck, and what they love.
- ✓Demand signals surface unmet needs and content gaps
- ✓Confusion signals reveal friction points and documentation failures
- ✓Validation signals confirm what's working and resonating
- ✓Frustration and praise complete the picture
DEMAND"Can you make a tutorial on this?"
CONFUSION"Doesn't work on Mac — help?"
VALIDATION"Exactly what I was looking for"
FRUSTRATION"Still broken after the update"
PRAISE"This saved me hours, thank you!"
DEMAND"Please do a deep dive comparison"
Themes & sentiment
See what keeps coming up.
And how they feel about it.
Comments cluster into themes automatically. Each theme gets a sentiment breakdown so you can separate "people love our onboarding" from "people hate our pricing." Prioritize by volume and emotional weight.
- ✓Automatic topic clustering from raw comment text
- ✓Sentiment breakdown per theme — not just overall
- ✓Volume-weighted so you focus on what most people care about
Setup & installation
34%
Pricing questions
28%
Feature requests
19%
Comparisons
12%
68% Positive
22% Neutral
10% Negative
Trend tracking
Watch your audience shift
over time.
Re-analyze the same source weeks later. CommentAction tracks how themes rise and fall, how sentiment changes, and when new signals appear. Your audience went from excited to confused after your pricing change — now you'll know.
- ✓Re-analyze any source to see what changed
- ✓Sentiment trends reveal the impact of product decisions
- ✓New theme detection catches emerging topics early
Positive
Confused
Demand
Week 1Week 2Week 3Week 4
Competitive intelligence
Analyze your competitor's audience.
Find the gaps they're ignoring.
Paste any public YouTube channel or Discourse forum. It doesn't have to be yours. Find what your competitor's audience is asking for and not getting. Compare sources side-by-side to see exactly where you should focus.
- ✓Analyze any public YouTube or Discourse source
- ✓Compare sources side-by-side to find gaps
- ✓Surface unmet demand in your competitor's community
- ✓Find friction points they haven't addressed
Your channel
Competitor
Action items & reports
From insight to action.
Bring data to the meeting.
Every analysis generates prioritized recommendations with effort estimates. Full narrative reports with executive summaries, key findings, and next steps. Export or share a link — no login required for viewers.
- ✓Prioritized action items with effort estimates
- ✓Structured reports with executive summaries
- ✓Shareable links — no login needed for viewers
- ✓Team-ready for standups, planning, and reviews
LowRecord a 10-minute quick start guide
MedWrite a comparison post vs. competitors
HighBuild a full video course series
Audience Intelligence Report
Key findings
Recommendations
Built for your team
Audience research for
every role.
CommentAction gives different teams different superpowers. Same data, different angles.
Product Manager
Find what users are begging for in your competitor's community. Prioritize your roadmap with real demand signals.
Content Strategist
Know exactly what your audience wants before you plan. Stop guessing which topics will resonate.
Developer Advocate
See where your community gets stuck and build the right docs, tutorials, and examples.
Competitive Analyst
Mine competitor forums for unmet needs and market gaps. Turn their audience's frustration into your opportunity.
Early users
What creators and builders say
★★★★★
"I found three video ideas in my first analysis that I never would have thought of. One of them got 40k views."
★★★★★
"I used the builder lens on a competitor's Discourse and found a product gap nobody had addressed. We shipped a feature for it."
★★★★★
"CommentAction replaced a full day of manual comment reading with a 10-minute analysis. I now show up to every call with real data."
★★★★★
"The sentiment breakdown alone is worth the price. I can see exactly when my audience shifted from curious to frustrated."
★★★★★
"We analyzed our competitor's Discourse forum and found 12 feature requests their users kept asking for. Built three of them."
★★★★★
"I run a coding YouTube channel. CommentAction told me my audience wanted a Python series — not more JavaScript. Views doubled."
★★★★★
"I found three video ideas in my first analysis that I never would have thought of. One of them got 40k views."
★★★★★
"I used the builder lens on a competitor's Discourse and found a product gap nobody had addressed. We shipped a feature for it."
★★★★★
"CommentAction replaced a full day of manual comment reading with a 10-minute analysis. I now show up to every call with real data."
★★★★★
"The sentiment breakdown alone is worth the price. I can see exactly when my audience shifted from curious to frustrated."
★★★★★
"We analyzed our competitor's Discourse forum and found 12 feature requests their users kept asking for. Built three of them."
★★★★★
"I run a coding YouTube channel. CommentAction told me my audience wanted a Python series — not more JavaScript. Views doubled."
Early access pricing
Your first analysis is free.
Then go unlimited.
Sign up, paste a URL, and see what your audience is really saying. No credit card required.
$0
to start
3 free analyses
1 YouTube video (up to 600 comments) and 2 Discourse threads. Full signal classification, themes, sentiment, and action items. See the value before you pay.
Try it free
Early access
$49
per month
Unlimited analyses
Everything. Unlimited analyses, reports, trend tracking, compare, channel groups, and team features. No comment cap. Cancel anytime.
Get started
What counts as one analysis?
One URL = one analysis. YouTube video, Discourse thread, or full channel.
Why early access?
We're building fast and shipping weekly. Lock in $49/mo now — price goes up at GA.
FAQ
Questions we actually get asked
Yes. You get 1 YouTube analysis (up to 600 comments) and 2 Discourse thread analyses — all with full signal classification, themes, sentiment, and action items. No credit card required.
Everything, unlimited. Unlimited analyses, reports, trend tracking, source comparisons, channel groups, and team features. No comment cap. Cancel anytime.
Yes — any public YouTube channel or video, and any public Discourse forum. Competitive research is one of the most powerful use cases.
Same comment data, different questions. Creator lens asks: "What content does this audience want that doesn't exist yet?" Builder lens asks: "What product or feature does this audience need that hasn't been built?"
Yes. $49/mo is the early access price. When we launch publicly, it will increase. Early access members keep their rate.
Not yet, but it's on the roadmap. If you need API access now for volume use, get in touch and we'll work something out.
"How do I set this up?"
"Can you make a tutorial?"
"This doesn't work on Mac"
"Please make more of these!"
"What about pricing?"
"Love this, need a deep dive"
"When's the next video?"
"Feature request: dark mode"
Ready to find out what your
audience actually wants?
Your first analysis takes less than two minutes.